Hosts provide the experiences that 7DAY guests reserve to create memorable events for their teams or rewards for individuals. 7DAY experiences can be for personal or business use and are grouped into 5 categories:
Property - private property for single-day or extended visits
Boat - sea vessels for single-day or extended visits
Vehicle - private road vehicles for single-day use or extended periods
Activity - recreational activities such as buggies, e-bikes and go-karting
Commercial - corporate facilities such as boardrooms, event spaces, etc
Required information for your listing
Before creating an experience, you will need to prepare the information a Guest needs to make a reservation. Information will vary depending on the experience category. We strongly recommend completing all fields for the best conversion rates. Your experience submission will need:
Hi-Res Photos: include at least 5 photos for your listing. The images should be a realistic representation of your experience, portraying a variety of uses (avoid logo-only images)
1080p Video - provide a tour of the property or guests engaged in an activity
Floor Plans - help guests navigate your property and access amenities
Full address - exact location of where your experience is based
Instant booking - automatically processes reservations without requiring manual approval
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Pricing - create a pricing structure for your experience across 3 categories
Base - standard pricing for your experience
Additional charges - add-on costs depending on the reservation requirements
Discounts - reduced pricing for a limited duration for events such as holidays, EOFY, etc
Hiring Details - when can your experience be reserved, and the duration
Space configuration - what rooms and facilities are available within your property
Space details - describe the property, maximum guests and amenities available
Activity Details - activity to participate in and the maximum participants
VIP Access - limit your experience to select companies
Pickup/Dropoff Location - specific location for vehicle hand-off
Connect Calendars - multiple experience calendars can be connected to
Once you’ve prepared your information, create your experience using our Managing Your Experience guide.
Prepare your Reservation Policy
Reservation Policies outline the terms and conditions for proper use and conduct pre, during and post-reservation. Experiences can share policies depending on the category and the inclusions. The following cancellation types are to be selected for your reservation policies:
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Flexible
Full refund if cancelled 24 hours before check-in.
No refund less than 24 hours
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Fair
100% refund if cancelled at least 7 days before check-in/event.
50% refund if cancelled 3–6 days before check-in/event.
No refund if cancelled less than 3 days before check-in/event.
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Firm
75% refund if cancelled at least 14 days before check-in/event.
50% refund if cancelled 7–13 days before check-in/event.
No refund if cancelled less than 7 days before check-in/event
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Non-refundable
No refund for any cancellations.
Your policies can be added, updated or removed from an experience at any time. Existing reservations will be attached to the policy at the time of the submission. Follow the Reservation Policy guide to create a policy
Managing your Experiences
Your experiences need to be managed and updated consistently to ensure they reach your ideal guests. There are tools available to track how your experiences are performing and ensure your guests are provided with great service.
Manage Your Listings
‘Manage your listings’ displays all the listings you have created. Within this view is a snapshot of key details such as price, upcoming discounts and availability. Select an experience to edit information, share the experience link, or block reservation dates for maintenance, cleaning, absent staff, etc
Reports
Generate reports on experiences and reservations for the Month, Financial Year and view top-performing experiences, top guests and more
Dashboard
Get a high-level overview of how your experiences are performing from Revenue MTD, scheduled reservations. in-app messages and average occupancy.
Managing your Reservations
You have received reservations! Ensure your reservations are approved and guests are being serviced by using the following tools:
View Reservations
Your reservations can be viewed in either calendar view or list view. Select a reservation to accept or decline, with edit options available.
In-app Messaging
Contact your reservation guests, either directly with the reservation holder or the entire group of guests. Confirm details, notify guests of changes or send attachments.