In-App Messaging – 7DAY

In-app messaging enables communication with your guests, contractors, and staff. Plan reservations and confirm details all within 7DAY.

Access Messages Inbox
Manage Message Settings
Create New Message

Access Messages Inbox

Login to 7DAY
Select ✉️

Manage In-App Message Settings

Login to 7DAY
Navigate to the admin centre
Select In-app Messaging

Add Users

Login to 7DAY
Navigate to the admin centre
Select In-app Messaging
Select ⊕ Add User

Add users in user field
Enable filter experiences to restrict messaging to select experiences
- Select experiences
Select Save

Revoke Users

Login to 7DAY
Navigate to the admin centre
Select In-app Messaging
Select Revoke next to the account/s to disable in-app messaging

Select Delete

*Note - Once enabled, users will receive new messages and their history. Disabled in-app messaging accounts will keep message history.

Create New Message

Reservation

Log into 7DAY
Select Reservations
Select a reservation
Add a message in the Contact the Guest message box
Select Send

In-App Messaging

Log into 7DAY
Select ✉️
Select the create message icon

Select an experience
Select a reservation
Add a message in the message field
Select send

Customise Message

Select a message thread
Press ⊕ to add an image
Add an emoji
- MacOS. - "fn"
- Windows - "⊞" + "."

Delete a Message

Select a message thread
Select ... on the message
Select Delete

Edit a Message

Select a message thread
Select... on the message

Select Edit Message
Update message text
Select SEND

Reply to a Message

Select a message thread
Hover over the message
Select the arrow icon

Enter your message
Select send icon

Add Chat Members

Log into 7DAY
Select ✉️
Select a message thread
Select ⚙️ Members

Select ⊕ Member
Select a member
Select a chat role
Select Save

Remove Chat Members

Log into 7DAY
Select ✉️
Select a message thread
Select ⚙️ Members

Select ⊕ Member
Select a member
Select a chat role
Select Save

Scheduled Messages

Log into 7DAY
Select ✉️
Select ...

Select Scheduled Messages
Select ⊕ New Template

Add the template name
Add the message body
Select experiences
Select the reservation event for the message to be scheduled
Select the time period when the message is scheduled
- x Days After - sent the selected days after the event has passed
- Same Day - sent immediately after the event has passed
- x Days Before -