Job request cut-offs

Overview

Job Request Cut-Offs allow contractors to define how far in advance a job request must be submitted before the requested job start date.

This helps ensure contractors have enough notice to review, accept, and prepare for upcoming work, reducing last-minute requests that may be difficult or impossible to fulfil.

A cut-off can be configured at both the Organisation level and the Pricing Template level.

How Job Request Cut-Offs Work

Job Request Cut-Offs are applied when a guest selects their requested job dates.

Any dates that fall within the configured cut-off period are unavailable for selection, preventing guests from requesting jobs that contractors may not have enough time to fulfil.

The cut-off is calculated using business days and is based on the organisation's configured available working days.

Example

If your organisation has a 2 business day cut-off:

• A guest submitting a request on Monday cannot select a job start date on Tuesday or Wednesday.
• The earliest available start date would be Thursday, provided Thursday is a business day.
• If your organisation only operates Monday to Friday, weekends are not counted as business days when calculating the cut-off.

By preventing unavailable dates from being selected, guests can only submit requests that meet the contractor's required notice period.

Organisation-Level Job Request Cut-Off

The organisation-level cut-off acts as the default for all services unless a Pricing Template overrides it.

To configure the organisation cut-off

1. Log in.
2. Click your Profile icon.
3. Select View Organisation.
4. Open the Availability tab.
5. Enter the required Job Request Cut-Off (for example, 2 business days).
6. Click Save.

Pricing Template Job Request Cut-Off

Individual services can either inherit the organisation's default cut-off or use their own custom cut-off.

This allows services that require additional preparation time to have stricter submission requirements.

To configure a Pricing Template cut-off

1. Log in.
2. Click the Settings (cog) icon.
3. Select Pricing Templates.

1. Create a new pricing template or edit an existing one.
2. Add a new service or edit an existing service.
3. Set the Job Request Cut-Off:
   • Default – Uses the organisation-level cut-off.
   • Custom – Specify a different number of business days for this service.
4. Click Save.