Overview
Reviews allow guests to share feedback about their experience and the Host after a reservation has been completed.
Once the reservation end time has passed, 7DAY automatically sends an email inviting the guest to leave a review.
Reviews must be submitted within 14 days of the reservation ending. After this period, the review can no longer be completed.
Reviews help other guests make informed booking decisions while providing valuable feedback to Hosts.
How Reviews Work
After your reservation has ended:
- An automated review email is sent to the guest.
- Reviews can be completed from the email or directly from the reservation within 7DAY.
- Reviews are available for 14 days after the reservation end time.
- Once the 14-day review period has expired, reviews can no longer be submitted.
- Guests can leave a review for both the experience and the Host.
- By default, reviews are posted publicly.
- Guests can choose to submit their review anonymously if they do not want their name displayed.
How to Submit a Review
- Log in to 7DAY.
- Select Reservations from the navigation menu.
- Locate the completed reservation you would like to review.
- Alternatively, if you received the review invitation email, click the link provided.
- Complete each step of the review.
- Choose whether to post the review publicly or anonymously.
- Submit your review before the 14-day review window expires.
Anonymous Reviews
When submitting a review, you have the option to post your review anonymously.
Anonymous reviews still display your rating and comments while hiding your identity from other users.