These Terms take effect when you register an account with us or access or use any 7DAY cloud product. You do not need to sign these Terms for them to be binding. By signing up, creating an account, placing an order, or using any part of our services (including No-Charge Products), you confirm that you’ve read, understood, and agree to be bound by these Terms.
End user consent and responsibility
Our platform supports different ways for users to get started. Some users may be invited by an Administrator, while others may sign up individually and later be connected to a team or organization. As an Administrator, you are responsible for managing your account settings and determining who is allowed to become an End User. If payment is required, access will only be granted to End Users for whom the applicable fees have been paid.
Credentials
End Users must keep their login credentials strictly confidential and must not share them with anyone. Accounts are assigned to individual users and cannot be shared. You are responsible for all activity that occurs under your End Users’ accounts and must notify us immediately if you become aware of any unauthorized access or use.
Age requirements for end users
Our platform is not intended for use by anyone under the age of 16. You are responsible for ensuring that all End Users meet this minimum age requirement.
Host Payments Terms
View Terms of Payment
Guest Billing and Payment Terms
View Terms of Payment
Contractor (Partner Services)
View Terms of Payment
Service Fees
When a Reservation is made, 7DAY charges a service fee to both the Host and the Guest:Host Fee: A service fee of the Host’s total Reservation value is deducted at the time the Reservation is made. This does not apply to additional Add-ons, Expense Claims and Partner Services incurred during the Guest’s stay unless otherwise stated.Guest Fee: A guest service fee is added to every new Reservation made by the Guest. This does not apply to additional Add-ons applied to the original Reservation, Expense Claims and Partner Services incurred during the Guest’s stay unless otherwise stated.These fees help us maintain and improve the 7DAY platform and provide support services for both Hosts and Guests.
Support
During your Subscription Term, we’ll provide support as long as your account is registered with 7DAY and your organisation has granted you access to the platform.
Restrictions
Unless expressly allowed under these Terms, you must not: (a) copy, modify, or create derivative works of the platform; (b) rent, lease, sell, sublicense, transfer, or share access with third parties; (c) use the platform for the benefit of anyone outside your organisation; (d) incorporate the platform into any product or service you offer to others; (e) bypass or interfere with usage limits or security features; (f) reverse engineer, decompile, or attempt to access the source code or underlying systems, except where allowed by law (and only after giving us notice); (g) remove or hide any proprietary notices; (h) use the platform to analyse or build competing products; or (i) help or encourage anyone else to do any of the above.
Privacy
We collect certain information about you and your End Users as part of providing access to the platform and under these Terms. All data is collected and used in line with our Privacy Policy, which you acknowledge and agree to.
Reviews and User Content
Users may submit reviews, ratings, comments, photos, testimonials, or other content relating to Experiences, Add-ons, Partner Services, Hosts, Guests, or services available through the platform.When submitting a review, users may have the option to publish the review publicly using their first name, last name initial, and profile photo, or to publish the review anonymously where such functionality is available. By choosing to publish a review publicly, you acknowledge that the selected information may be visible to other users of the platform and visitors to the 7DAY website.Reviews and user content must be genuine, accurate, and based on an actual experience. Users must not submit content that is misleading, defamatory, offensive, discriminatory, fraudulent, unlawful, or that infringes the rights of any person.7DAY reserves the right to review, moderate, edit, hide, remove, or refuse to publish any review or user content that breaches these Terms, is inappropriate, or may harm the platform, its users, Hosts, Guests, or third parties.By submitting a review or other user content, you grant 7DAY a non-exclusive, worldwide, royalty-free licence to display, reproduce, publish, distribute, and use that content in connection with operating, promoting, and improving the platform.
Subpoenas
We may disclose your data if required by law, subpoena, or court order. Where legally permitted, we’ll make reasonable efforts to notify you. At 7DAY, we aim to balance your privacy rights with our legal obligations.
Termination
You may stop using the platform and terminate these Terms (including any Orders or Reservations) at any time by giving us written notice. If you do, (i) any pre-paid fees are non-refundable, and (ii) any unpaid fees for the current Subscription Term or related services will become immediately due.When these Terms expire or are terminated, you must stop using the platform and delete (or return, if we request) all of our Confidential Information, including any stored on third-party systems used on your behalf. If requested, you must confirm that deletion in writing. After termination or expiry, you won’t have access to your data, and we may delete it unless we're legally required to retain it—so please make sure to export your data during your active Subscription Term. Termination does not affect any fees owed up to the effective termination date. Unless otherwise specified, terminating these Terms does not limit either party’s right to seek other legal remedies.